Retired UK civil servants failed by pension outsourcing, government says
The News
The UK government admitted that retired civil servants have been failed by the decision to outsource their pension scheme to Capita. The Capita-run scheme has caused delays of up to a year for payments, leaving some retirees unable to afford rent and forced to use food banks. The admission highlights the chaotic administration and financial hardship caused by the outsourcing.
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The Analysis
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Private company Capita managing the pension scheme.
The UK government admitted that retired civil servants have been failed by the decision to outsource their pension scheme.
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Key findings
The UK government admitted that retired civil servants have been failed by the decision to outsource their pension scheme.
The Guardian- Private company Capita managing the pension scheme.
- Delays suggest possible systems failure.
Plain English
Loaded language removed<p>Chaos of Capita-run scheme has left some people waiting up to a year for payments and in financial hardship</p><p>Retired civil servants have been failed by the decision to outsource their pension scheme, the government has admitted, and the maladministration meant some were left <a…
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Claims
The UK government admitted that retired civil servants have been failed by the decision to outsource their pension scheme.
The GuardianCapita has been running the civil service pension scheme since December.
The GuardianSome people have been waiting up to a year for pension payments.
The GuardianMultiple members of the civil service pension scheme have come forward to say they are unable to afford rent and have been forced to use food banks.
The Guardian